Can I receive a cash refund for my mattress after I’ve inflated it?
You cannot send your used mattress back to EveryAirMattress.com or INTEX for a cash refund—you must follow the return policy. All returned product are subject to a 20% restocking fee.
What if I have not inflated or used my air mattress and want to return it?
EveryAirMattress.com offers a simple and easy No Worries return policy. As long as your bed is in a new condition and has not been opened, you can return it to us within 30 days of your purchase. When returning your unused unopened merchandise, please follow these simple steps:
Return Policy
- You must call 208-561-0259 to get a return authorization number; we do not accept returns without a return authorization number.
- Print a copy of your original email invoice with a brief description and purpose of the return.
- Send bed to:
EveryAirMattress.com
Fox Websites LLC
3467 E. 480 N.
Lewisville ID, 83431
Please Note:
- Merchandise must be received in its original condition and packaging.
- Merchandise must be returned freight pre-paid.
- Shipping cost for returned merchandise is non-refundable under any circumstances.
- Credit will be issued to the original credit card once the returned merchandise has been received and conditions have been met.
If you have questions, please call EveryAirMattress.com Customer Service at 208-561-0259.
Our Customer Service hours are 8 a.m. - 5 p.m. Monday through Friday, Mountain Standard Time.